PLEASE NOTE WE ARE NOT ACCEPTING WALK-INS. STRICTLY BY APPOINTMENT
Jet Black hair colouring
Natural hair colouring service
Service Description
Jet Black Hair Colouring involves applying a deep, intense black dye for a vivid and glossy finish. Requirements: • High-quality jet black dye Included Services: • Jet Black Hair Colouring Additional Costs: • Styling of colored hair will incur an extra charge of £40 • Extra thick natural hair will incur extra charges Appointment Details: • Appointment durations are estimates and may extend beyond the scheduled time. • A non-refundable deposit of £30 is required to secure your booking, which will be deducted from your final payment upon completion of the hair service. • All payments are final and non-refundable. If you are unsatisfied with the service provided, please notify us immediately in-store so that any necessary adjustments can be made before you leave. Arrival Time: • Arrive 10 minutes before your appointment to allow time for parking and completing pre-treatment consultation forms. • Note: Late arrivals may incur a fee or result in appointment cancellation and forfeiture of your deposit. Cancellation Policy: • Cancellations or rescheduling must occur at least 48 hours before the appointment. Failure to do so will result in losing your deposit. Canceling with less than 48 hours’ notice will incur the full-service charge. No-Show Policy: • Missed appointments will result in lost deposits and automatic balance deductions from your payment method. Booking Agreement: • By scheduling an appointment with Divasbyclaudia, you confirm understanding and agreement with our policies and guidelines. We appreciate your cooperation.
Cancellation Policy
APPOINTMENT POLICY Appointment Cancellation Cancellations must be made 72 hours in advance or 7 days if the appointment is over 2 hours, or a party with more than 2 people. Deposits are taken for all appointments, under some circumstances you may be required to make full payment. Deposits are non-refundable. We recommend you make your reservations well in advance to avoid the disappointment of not being able to get booked in at a desired time with your chosen Hair Stylist or Nail Technician. No Shows If you do not show up to three appointments, you will be required to make full payment in advance. If you do not show up you will lose your deposit payment. Deposits All deposits are non refundable. Arrival Time Please plan to arrive ten minutes before your scheduled appointment time, to allow for Parking and filling in any pre-treatment consultation cards that may be necessary. Late Arrival It is imperative for you to be on time for your appointment. As we have a very busy schedule, unfortunately if you are more than 25 minutes late your booking will automatically be cancelled. 10-15 Minutes - £25 late fee 15-20 Minutes - £30 late fee More than 25 minutes - YOUR BOOKING IS AUTOMATICALLY CANCELLED. If your appointment has been cancelled you will receive a cancellation email with the reason why. Deposits are non refundable in the event of your appointment being cancelled or rescheduled due to lateness. Medical Conditions & Special Needs Prior to receiving your treatments, please inform us about any special needs or medical conditions, pregnancy, injuries, allergies, or disabilities. This will help customise your service to ensure the highest satisfaction and benefits. Health If you have a potentially contagious condition on your head, hands or feet, signs of a fungus or wart for example, we cannot provide services to you until said condition has fully cleared up. We also cannot perform services if open or infected wounds are present. If you have a condition on your head hands or feet that you think is suspect, please notify us before the service begins, and we will advise you on whether or not services can be legally and safely performed. Children We love to do children’s hair & nails! However, unattended children in the salon can be disruptive and dangerous. We use many products that are harmful if ingested or applied to unprotected skin. If you have children under 10 who are not receiving hair or nail services, where possible please keep them safe and leave them at home. Children under the age of 15 should be accompanied by a responsible adult. Children under the age of 16 will need parental consent to receive Hair and Nail treatments. Acrylic nail enhancements will not be applied to any child under the age of 15. Gel Polish will not be applied to any child under the age of 12. These treatments on such young, tender nails cannot be guaranteed, and could cause temporary or even permanent damage. Refunds If you are not happy with your hair or nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied at the first available opportunity. Absolutely no refunds will be given after you have left the salon. Mobile Phones Please be respectful of the people around you who are trying to relax during their hair and nail treatments. Set your phone to vibrate, and use a moderate speaking tone if you need to make a call. Additionally, pay attention to your Technician having to repeatedly wait for a hand to become disentangled from a mobile phone slows down service times, and can make both you and your nail technician late for your next engagement. We Reserve the Right to Refuse Service To: • Anyone with a hair or nail condition we suspect may be contagious. • Anyone with open or infected wounds on the treatment area. • Anyone in ill health that we suspect may be contagious, or we fear could be further harmed by our services. • Anyone more than 15 minutes late for an appointment. • Rude, mean, threatening or disrespectful people. Surveillance: For your safety, and ours, our premises are monitored with digital video surveillance. Disclaimer: We are not responsible for lost or damaged personal belongings.
Contact Details
309 Barking Road, London E13 8EE, United Kingdom
+ 02070182829
klaudiamaafo@yahoo.co.uk